Terms and Conditions

Article 1. Application of These Terms

1. Accommodation contracts and related agreements concluded by the hotel shall be governed by these Terms and Conditions, and any matters not stipulated shall be governed by applicable laws or customary practices.
2. Credit card reservations shall follow these terms; however, details shall comply with the terms and conditions between the credit card company and the hotel.
3. The hotel may accept special agreements within the scope that does not violate the purpose of these terms, applicable laws, or customs.

Article 2. Refusal of Accommodation

The hotel may refuse accommodation in the following cases:

1. When the reservation does not comply with these terms
2. When no rooms are available due to full occupancy
3. When the guest is deemed likely to violate laws, public order, or good morals
4. When the guest is clearly recognized as having an infectious disease
5. When the guest causes an excessive burden on accommodation
6. When the guest possesses pets, dangerous substances, etc.
7. When accommodation is not possible due to natural disasters, facility failure, or unavoidable reasons
8. When accommodation is deemed impermissible under Korean law

Article 3. Required Information

If a reservation is made in advance, the hotel may request the following details by a specified deadline:

1. Guest's name, gender, nationality, and occupation
2. Other information deemed necessary by the hotel

Article 4. Reservation Deposit

Subject to the deposit payment and refund policy defined in a separate usage guideline.

Article 5. Cancellation of Reservation

Subject to the payment and refund policy defined in a separate usage guideline.

Article 6. Check-in and Check-out Times

1. Check-in time is 4:00 PM.
2. Check-out time is 11:00 AM.
3. Additional charges apply for late check-out, as separately notified.

Article 7. Payment of Charges

1. Please make payment at the time of reservation or by the deadline specified by the hotel.
2. If the guest begins using the room but chooses not to stay, the accommodation fee will still be charged.
3. In case of violation of usage guidelines.

Article 8. Responsibility for Accommodation

1. The hotel's responsibility begins once the guest checks in and enters the room and ends when the guest checks out.
2. The hotel is not responsible for any incidents caused by the guest's failure to follow posted usage rules.
WECO STAY Logo

House Sarah Co., Ltd. | CEO: Hojin Chang Address: #206, 14, Changgyeonggung-ro 1-gil, Jung-gu, Seoul, Republic of Korea

Business Registration Number: 523-87-02384 E-commerce Registration Number: 2021-Seoul Junggu-2118

Phone: +82-2-2274-0337 | Email: info@wecostay.co.kr


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